# Director, Corporate Gaming Operations

Hiring organization: [Norwegian Cruise Line](https://career.thegoodapps.co/organizations/norwegian-cruise-line)

Canonical page: https://career.thegoodapps.co/jobs/e3d4522e-016d-4ebb-9fad-e9b6498ad703

Listed on Norwegian Cruise Line's own careers site. Applications go to them directly.

- Seniority: Director
- Location: Miami, FL

## Summary

This director-level role oversees casino and arcade gaming operations across a cruise fleet, managing revenue optimization, operational standards, and capital projects through data-driven decision-making and vendor partnerships. It suits experienced gaming operations leaders with expertise in both table and slot games who can translate complex data into business strategy and lead cross-functional initiatives.

_Our summary, not Norwegian Cruise Line's wording._

## Skills named

Microsoft Excel, Power BI, Tableau

## Required

- 15+ years progressive experience in casino operations, gaming analytics, commercial operations, or gaming management
- Expert-level understanding of table games and slot operations
- Strong analytical and problem-solving abilities
- Advanced Excel skills including pivot tables, Power Query, and financial modeling
- Experience analyzing gaming performance data to drive operational decisions
- Project management across multiple stakeholders
- Commercial mindset with demonstrated revenue improvement track record
- Excellent communication and stakeholder management
- Ability to manage multiple priorities in fast-paced environment
- Knowledge of gaming mathematics and slot performance metrics

## Nice to have

- Multiple casino location management experience
- Experience with business intelligence platforms beyond Tableau and Power BI
- Supporting newbuilds, refurbishments, or capital improvement projects
- Global table games experience
- Cruise industry experience
- Familiarity with CAD or casino layout software

Apply on Norwegian Cruise Line's site: https://nclh.wd108.myworkdayjobs.com/en-US/NCL_Shoreside_Careers/job/Miami-Florida/Dir-Gaming-Operations_JR01457