# Consumer Group Expert Services Operations - AI & Technology Enablement

Hiring organization: [Intuit](https://career.thegoodapps.co/organizations/intuit)

Canonical page: https://career.thegoodapps.co/jobs/e314c0fe-cc85-4ae3-b77d-f34b12e04ef7

Listed on Intuit's own careers site. Applications go to them directly.

- Seniority: Mid
- Location: San Diego, CA
- Salary: 131500 – 199500 USD per year

## Summary

This role leads technology infrastructure and operational systems for Intuit's Expert Network Center of Excellence, managing tech stacks, escalation workflows, and AI readiness. It's ideal for someone who bridges technology and operations, working with product teams to ensure systems enable expert effectiveness rather than create friction.

_Our summary, not Intuit's wording._

## Required

- 5–7 years in technology operations, IT operations, product partnerships, or business operations
- Experience managing operational technology stacks or cross-functional tech partnerships
- Translate technical complexity to non-technical audiences
- Cross-functional collaboration with product, engineering, and business teams
- Root cause diagnosis and rapid problem-solving

## Nice to have

- Experience in customer success, service delivery, or large workforce organizations
- Familiarity with AI/ML tools or Intuit Assist
- Experience with CRM/CSMS tooling or escalation management systems
- Industry certifications or formal education in relevant domains

Apply on Intuit's site: https://jobs.intuit.com/job/san-diego/consumer-group-expert-services-operations-ai-and-technology-enablement/27595/99196653968