# Director, IT Operations & Business Systems

Hiring organization: [ILIA Beauty](https://career.thegoodapps.co/organizations/ilia-beauty)

Canonical page: https://career.thegoodapps.co/jobs/e2ed1b9d-099f-44a6-85cd-4912ed2bed56

Listed on ILIA Beauty's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Director
- Location: Los Angeles, CA
- Salary: 140000 – 170000 USD per year

## Summary

Lead the design and execution of IT operations and business systems strategy for a fast-growing beauty company, modernizing the internal technology function from reactive support to a strategic business partner. This role suits an experienced IT leader comfortable bridging vendor management, infrastructure oversight, and cross-functional collaboration in a high-growth environment.

_Our summary, not ILIA Beauty's wording._

## Skills named

Cloud Infrastructure, Customer Relationship Management (CRM), Data Privacy Law (GDPR/CCPA), EDI, GDPR, SaaS, Single Sign-On (SSO)

## Required

- 8+ years in IT with 3–5+ years in leadership or director role
- Experience owning IT strategy and business systems in organizations with 150+ employees
- Hands-on experience with enterprise systems (ERP, HRIS, SaaS) and systems integration
- Deep knowledge of IT infrastructure, device management across Mac and Windows, and cloud environments
- Track record managing external vendors and MSPs with SLA accountability
- Security and compliance framework knowledge (SOC 2, GDPR, CCPA)
- Ownership of business continuity, disaster recovery, backups, and incident response
- Budget management and cross-functional project leadership experience
- Experience establishing governance for AI tools and automation

## Nice to have

- Strategic thinking with ability to operate at both executive and hands-on levels
- Collaborative, service-oriented mindset
- Comfort in fast-paced, high-growth environments

Apply on ILIA Beauty's site: https://iliabeauty.recruitee.com/o/director-it-operations-business-systems/c/new