# Sr. Reliability Engineer

Hiring organization: [Hims and Hers](https://career.thegoodapps.co/organizations/hims-and-hers)

Canonical page: https://career.thegoodapps.co/jobs/e285177e-4a1b-4aa7-84fb-6276864c8576

Listed on Hims and Hers's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Senior
- Location: US Remote
- Remote: yes
- Salary: 140000 – 165000 USD per year

## Summary

A reliability engineer role focused on building observability systems, automation, and incident response tooling to keep Hims & Hers' healthcare platform running smoothly at scale. This suits someone who enjoys deep debugging across distributed systems, shipping tooling that improves how teams respond to outages, and helping organizations mature their operational practices.

_Our summary, not Hims and Hers's wording._

## Skills named

Amazon Aurora, Amazon EKS, Amazon RDS, Amazon Web Services (AWS), Cursor AI, Datadog, Grafana, Grafana K6, Istio, Kubernetes, OpenTelemetry, PagerDuty, PostgreSQL, Prometheus, Terraform

## Required

- 5+ years as a Software, SRE, Platform, or Infrastructure Engineer
- Track record of owning reliability outcomes for production systems
- Strong software engineering fundamentals and ability to write code to solve reliability problems
- Hands-on depth in observability and SLO engineering
- Production experience with AWS, Kubernetes/EKS, Terraform, and PostgreSQL
- Experience running or maturing incident management end to end
- Daily practical use of AI coding and analysis tools
- Communication skills to explain risk and tradeoffs to engineers and leadership

## Nice to have

- Experience building AI agents or LLM-backed automation for operations
- Load-testing and performance-engineering experience at scale
- Familiarity with service mesh (Istio)
- Background in a regulated or healthcare environment
- Experience designing vendor and partner escalation frameworks

Apply on Hims and Hers's site: https://jobs.ashbyhq.com/hims-and-hers/b105bcfb-d13b-4ff3-969d-75c5f3442b93/application