# Operating Effectiveness Manager

Hiring organization: [Cigna](https://career.thegoodapps.co/organizations/cigna)

Canonical page: https://career.thegoodapps.co/jobs/df65e56d-3efb-41b2-aee6-76313462bb24

Listed on Cigna's own careers site. Applications go to them directly.

**This role has closed** and is no longer accepting applications.

- Seniority: Senior

## Summary

Lead a team of process improvement consultants at a major healthcare company, conducting operational assessments and transformation initiatives across business units. This role suits experienced leaders in Lean Six Sigma and business process optimization who enjoy mentoring others, engaging stakeholders, and driving evidence-based improvements.

_Our summary, not Cigna's wording._

## Skills named

Agile, DevOps, Lean Six Sigma, Microsoft Excel, Microsoft Visio, PowerPoint, Process Mapping

## Required

- At least 10 years of experience in transformation or business improvement roles
- Six Sigma or similar process improvement certification
- Strong communication and stakeholder engagement skills
- Experience with process mapping and workflow optimization
- Ability to manage competing priorities in fast-paced environments

## Nice to have

- Master's degree in business management
- Process automation exposure
- Agile and DevOps methodologies knowledge