# Claims Adjuster- Bilingual

Hiring organization: [American International Group](https://career.thegoodapps.co/organizations/american-international-group)

Canonical page: https://career.thegoodapps.co/jobs/dee03db1-c912-4deb-b936-971605da8c57

Listed on American International Group's own careers site. Applications go to them directly.

- Employment type: full time

## Summary

This role processes warranty and insurance claims for major clients across home, electronics, and mobile products, requiring bilingual English-Spanish capability to serve a diverse customer base. It suits organized, detail-oriented people comfortable handling complex claims investigations, customer interactions, and occasional difficult conversations while maintaining professional composure.

_Our summary, not American International Group's wording._

## Skills named

Microsoft Excel, Microsoft Outlook, Microsoft Word

## Required

- Bilingual proficiency in English and Spanish
- High school diploma or equivalent
- Strong ethical standards
- Demonstrated customer service experience
- Conflict resolution and de-escalation ability
- Analytical skills and internet research capability
- Excellent written and verbal communication
- Proficiency with Excel, Word, and Outlook
- Ability to meet deadlines consistently
- Organizational skills managing multiple concurrent projects

## Nice to have

- Prior claims, warranty, or insurance experience
- Experience in sales, retail, pharmacy, equipment repair, or insurance environments

Apply on American International Group's site: https://aig.wd1.myworkdayjobs.com/en-US/aig/job/IN-Jeffersonville/Claims-Adjuster--Bilingual_JR2602040