# Customer Experience Strategist

Hiring organization: [Bureau of the Fiscal Service](https://career.thegoodapps.co/organizations/bureau-of-the-fiscal-service)

Canonical page: https://career.thegoodapps.co/jobs/de819293-7010-4338-9873-83400a096309

Listed on Bureau of the Fiscal Service's own careers site. Applications go to them directly.

- Seniority: Senior
- Location: Washington, DC
- Salary: 125776 – 187093 USD per year

## Summary

This federal role develops and executes customer experience improvements for the Bureau of the Fiscal Service, advising stakeholders on strategies to better serve their users. The position suits someone skilled at research, data analysis, and translating customer insights into actionable service enhancements.

_Our summary, not Bureau of the Fiscal Service's wording._

## Skills named

Data Analysis, Service Design, Stakeholder Management

## Required

- One year of specialized experience at GS-13 level or equivalent
- Served as technical advisor on customer experience issues
- Participated in customer experience and service delivery improvement initiatives
- Developed reports and presentations documenting findings and recommendations
- Collected and analyzed customer feedback and research data

Apply on Bureau of the Fiscal Service's site: https://www.usajobs.gov/job/890682900