# Senior Director of Loyalty

Hiring organization: [SKIMS](https://career.thegoodapps.co/organizations/skims)

Canonical page: https://career.thegoodapps.co/jobs/db85eedc-9b41-41f5-9fdf-b87a3ad937e3

Listed on SKIMS's own careers site. Applications go to them directly.

- Seniority: Lead / Staff / Principal
- Location: Los Angeles, CA

## Summary

SKIMS is looking for an experienced leader to design and scale their customer loyalty program, focusing on member acquisition, engagement, and lifetime value. This role combines strategic program management with cross-functional partnership to drive growth and strengthen customer relationships.

_Our summary, not SKIMS's wording._

## Required

- Define and execute loyalty program strategy end-to-end
- Manage member acquisition, engagement, and retention initiatives
- Design program benefits and customer experiences
- Lead campaign planning and experimentation
- Drive performance measurement and analytics
- Lead cross-functional teams across Digital, Retail, Marketing, Brand, and Technology

## Nice to have

- Customer-obsessed mindset
- Strategic and commercial thinking
- Lifecycle marketing expertise
- Analytical rigor

Apply on SKIMS's site: https://skims.pinpointhq.com/en/postings/340504d0-6916-416f-8345-6db1520e6add