# Service Management, VP - Enterprise Technology

Hiring organization: [Blackstone Group](https://career.thegoodapps.co/organizations/blackstone-group)

Canonical page: https://career.thegoodapps.co/jobs/db43e233-dc75-4f4c-a080-2fdb6291c1bd

Listed on Blackstone Group's own careers site. Applications go to them directly.

- Seniority: Executive
- Location: Miami, FL
- Salary: 160000 – 225000 USD per year

## Summary

This VP-level role leads Blackstone's IT Service Management program, establishing enterprise standards for service design and delivery with a focus on ServiceNow automation and workflow optimization. It suits experienced technology leaders who can balance strategic vision with tactical execution while influencing senior stakeholders across a large financial services organization.

_Our summary, not Blackstone Group's wording._

## Skills named

Enterprise Architecture, IT Service Management, ITIL, ServiceNow

## Required

- 8+ years in enterprise corporate technology environment
- 5+ years hands-on ServiceNow experience across multiple modules or use cases
- Demonstrated leadership with accountability for program outcomes
- Strong verbal and written communication skills
- Experience influencing and aligning senior stakeholders
- Ability to balance strategic vision with execution-level detail
- Experience leading complex initiatives with multiple technical teams and business partners
- Self-starting, entrepreneurial mindset
- Bachelor's degree or equivalent in relevant technology field

## Nice to have

- ITIL v4 certification

Apply on Blackstone Group's site: https://blackstone.wd1.myworkdayjobs.com/en-US/Blackstone_Careers/job/Miami/Service-Management-Lead--VP---Enterprise-Technology_41715-1