# Junior IT Support Engineer

Hiring organization: [Stability AI](https://career.thegoodapps.co/organizations/stability-ai)

Canonical page: https://career.thegoodapps.co/jobs/db143c75-0914-4819-9fbc-53327f55a997

Listed on Stability AI's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Junior
- Location: United States 
- Salary: 75000 – 103000 USD per year

## Summary

Stability AI seeks a Junior IT Support Engineer to provide technical support to their distributed team, handling hardware, software, cloud applications, and IT processes like device provisioning and access management. The role suits someone early in their IT career with foundational systems knowledge who wants hands-on experience supporting a fast-moving, technical organization.

_Our summary, not Stability AI's wording._

## Skills named

Endpoint Security, Google Workspace, Identity And Access Management, macOS, Microsoft Windows, Single Sign-On (SSO)

## Required

- Early-career IT support, help desk, desktop support, or systems administration experience
- Foundational knowledge of macOS and Windows devices, hardware, and software
- Familiarity with Google Workspace and device-management tools like Kandji or Iru
- Basic understanding of identity and access management, SSO, MFA, and endpoint security
- Strong troubleshooting and problem-solving skills
- Clear written and verbal communication
- Customer-focused and service-oriented approach
- Attention to detail and ability to manage multiple priorities
- Security-conscious mindset

## Nice to have

- Experience supporting remote or globally distributed teams
- Familiarity with Okta, Slack, Zoom, Atlassian, or GitHub
- Linux, AWS, or Google Cloud experience
- Basic scripting or automation with Python or JavaScript
- Knowledge of IT ticketing systems or asset-management platforms
- Exposure to SOC 2, ISO 27001, or compliance activities
- Background in AI, machine learning, research, or developer-focused organizations

Apply on Stability AI's site: http://stability.ai/careers?gh_jid=4965729101