# Partner Success Engineer

Hiring organization: [Deepgram](https://career.thegoodapps.co/organizations/deepgram)

Canonical page: https://career.thegoodapps.co/jobs/daacd289-4f55-4808-88ff-ed0940f41815

Listed on Deepgram's own careers site. Applications go to them directly.

- Seniority: Senior
- Location: USA | Remote
- Remote: yes
- Salary: 195000 – 235000 USD per year

## Summary

This role bridges technical enablement and partner growth for a voice AI platform, suited to someone who can architect solutions, troubleshoot integrations, and identify commercial expansion across strategic accounts. You'll combine hands-on technical consulting, partner lifecycle ownership, and AI-first workflows to drive adoption at companies like Twilio and Cloudflare.

_Our summary, not Deepgram's wording._

## Skills named

Python, TypeScript

## Required

- 7+ years in technical customer-facing roles (TAM, solutions engineering, partner/enterprise CS, implementation, or support)
- Demonstrated success blending partner or customer ownership with technical depth in solution design and troubleshooting
- Track record running hands-on demos, POCs, or technical workshops with enterprise partners
- Experience identifying and landing expansion in complex accounts
- Fluent in discussing APIs, integrations, and developer workflows with ability to troubleshoot L1-style issues
- Strong understanding of partner ecosystems, channel models, and multi-party commercial dynamics
- Proven ability to engage both technical stakeholders (developers, architects) and executive buyers (CIO, CTO, VP Engineering)
- Exceptional communication, influence, and relationship-building across technical and business audiences
- Evidence of having built a tool, agent, script, or workflow that permanently eliminated recurring work
- AI-native operating model with specific workflows that structurally depend on AI

## Nice to have

- Experience in machine learning, voice AI, cloud infrastructure, or developer-first technologies
- Telephony, CCaaS, or CPaaS background (e.g., Twilio, Genesys)
- Background spanning solutions engineering, TAM, or L1 support alongside CS or partner responsibilities
- Familiarity with channel/partner marketing, enablement programs, or technical enablement asset creation
- Working fluency with automation, scripting, or agent-building (Python, TypeScript, workflow tools, agent frameworks)

Apply on Deepgram's site: https://jobs.ashbyhq.com/Deepgram/8a010608-6239-42ca-81de-c01139153eb2/application
