# Director, Customer Enablement

Hiring organization: [Crusoe](https://career.thegoodapps.co/organizations/crusoe)

Canonical page: https://career.thegoodapps.co/jobs/d8214004-675e-4457-8b80-3d829ad9741d

Listed on Crusoe's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Management
- Location: San Francisco, CA
- Salary: 215000 – 250000 USD per year

## Summary

Crusoe is seeking a Director to build and scale their customer enablement function from the ground up, owning onboarding, education, and training across the customer lifecycle and internal teams. This role suits experienced enablement leaders who can design scalable programs for enterprise AI infrastructure customers while building and managing a team.

_Our summary, not Crusoe's wording._

## Skills named

Confluence, Kubernetes, Learning Management Systems, Notion

## Required

- Bachelor's degree
- 8+ years leading customer enablement, success enablement, technical enablement, learning & development, or customer education organizations
- 3+ years leading managers or building enablement teams
- Experience designing scalable onboarding programs for enterprise customers
- Experience building internal enablement programs for technical customer-facing organizations
- Understanding of cloud infrastructure, Kubernetes, AI infrastructure, GPU computing, or enterprise SaaS
- Experience creating customer education programs, certifications, documentation, and technical learning experiences
- Strong program management and executive communication skills

## Nice to have

- Background at a cloud infrastructure, AI, MLOps, or enterprise platform company
- Experience implementing an LMS or learning platform
- Experience developing customer certification programs
- Familiarity with technical documentation platforms like Confluence, Notion, GitBook, or ReadMe
- Experience scaling enablement for global Customer Success and Support organizations

Apply on Crusoe's site: https://jobs.ashbyhq.com/Crusoe/852c0da5-4ab6-4422-bff1-9a27c3f627c3/application