# IT Engineer

Hiring organization: [Cognition AI](https://career.thegoodapps.co/organizations/cognition-ai)

Canonical page: https://career.thegoodapps.co/jobs/d77e9697-e1a8-4642-8f41-1936065df639

Listed on Cognition AI's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Mid
- Location: New York, NY

## Summary

This role is for an IT Engineer to lead the technology experience for employees at Cognition's offices, combining hands-on support with automation and infrastructure work. It suits someone who enjoys solving operational problems across identity, endpoints, and collaboration platforms while building tooling to reduce manual work.

_Our summary, not Cognition AI's wording._

## Skills named

DNS, Dynamic Host Configuration Protocol (DHCP), GitHub, Google Workspace, Microsoft 365, Microsoft Intune, Okta, Python, Slack, TCP/IP, Terraform, TypeScript, Zoom

## Required

- 3+ years IT engineering, systems administration, or technical support experience
- Bachelor's degree in computer science, information technology, or equivalent practical experience
- Hands-on IT support experience in an onsite environment
- Familiarity with modern workplace IT with depth in at least two disciplines
- Experience administering identity, SaaS, or collaboration platforms like Okta, Google Workspace, Slack, GitHub, Zoom, or Microsoft 365
- Ability to write and maintain scripts or integrations in TypeScript, Python, or another modern language
- Knowledge of networking fundamentals including TCP/IP, DNS, DHCP, wired and wireless networks, and troubleshooting
- In-person work 5 days per week from San Francisco or New York office

## Nice to have

- Deep experience with Okta, identity lifecycle management, or identity-as-code
- Experience with Terraform, CI/CD, Git-based delivery, or API integrations
- Exposure to AI-enabled ITSM, agentic workflows, or support automation
- Experience with office builds, enterprise networking, conferencing, or workplace technology
- Experience with endpoint management, security posture, or vulnerability management

Apply on Cognition AI's site: https://jobs.ashbyhq.com/cognition/daf8accf-5799-4dba-a77d-66ace242fa88/application