# Information Technology Specialist (Customer Support/Network Services)

Hiring organization: [Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys](https://career.thegoodapps.co/organizations/executive-office-for-u-s-attorneys-and-the-office-of-the-u-s-attorneys)

Canonical page: https://career.thegoodapps.co/jobs/d4e6fa6d-9b29-4a0b-9bd8-3e0f3789a6a8

Listed on Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys's own careers site. Applications go to them directly.

- Seniority: Mid
- Location: Albuquerque, New Mexico
- Salary: 57331 – 98141 USD per year

## Summary

This federal IT specialist role supports the U.S. Attorney's Office by providing customer support, network services, and litigation technology assistance to prosecutors and staff. The position spans multiple IT areas including hardware/software troubleshooting, network management, and courtroom presentation technology for trials.

_Our summary, not Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys's wording._

## Skills named

Adobe Creative Cloud, Electronic Discovery, Everlaw, Hardware Troubleshooting, Network Architecture, Software Installation

## Required

- One year of specialized IT experience at the next lower GS grade
- Proficiency in attention to detail, customer service, interpersonal skills, reasoning, and teamwork
- Ability to troubleshoot and resolve hardware and software problems
- Experience with litigation support methods and trial preparation
- Ability to work with case evidence databases and litigation platforms

## Nice to have

- Experience with video surveillance and body-camera footage
- Experience training others on litigation support technology
- Experience creating demonstrative exhibits and presentations
- Knowledge of electronic discovery administration

Apply on Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys's site: https://www.usajobs.gov/job/889964800