# Customer Success Manager, K-12

Hiring organization: [Instructure](https://career.thegoodapps.co/organizations/instructure)

Canonical page: https://career.thegoodapps.co/jobs/d4986854-73a5-44a8-b387-50c3500274da

Listed on Instructure's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Mid
- Location: United States
- Remote: yes
- Salary: 87500 – 112500 USD per year

## Summary

Instructure is seeking a Customer Success Manager to build and maintain relationships with K-12 education clients using their learning platform, balancing retention, account growth, and customer satisfaction in a collaborative sales-aligned role. This suits experienced account managers who understand educational institutions and enjoy working across internal teams to solve customer problems.

_Our summary, not Instructure's wording._

## Required

- Bachelor's degree or 4+ years account management experience
- Exceptional written and verbal communication
- Ability to manage customer expectations and resolve issues
- Multitasking and prioritization in changing environments
- Customer-facing software industry background
- Problem-solving and solutions-oriented approach

## Nice to have

- K-12 education experience and knowledge

Apply on Instructure's site: https://jobs.ashbyhq.com/instructure/b6afa2ac-988c-45ab-98a4-616b217a9de8/application