# Property Claims Specialist Field II

Hiring organization: [Mercury General](https://career.thegoodapps.co/organizations/mercury-general)

Canonical page: https://career.thegoodapps.co/jobs/d40bc4f6-f4ad-4e52-8243-05346fe52896

Listed on Mercury General's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Mid
- Location: Brea, CA
- Salary: 76829 – 142213 USD per year

## Summary

Mercury Insurance seeks a property claims field adjuster to investigate and resolve homeowner insurance claims by visiting damaged properties, documenting losses, and negotiating settlements. The role suits someone comfortable working independently, skilled with estimating software, and committed to customer service while managing variable seasonal workloads.

_Our summary, not Mercury General's wording._

## Skills named

Xactimate

## Required

- Valid driver's license
- Obtain state-specific property claims licensing
- Bachelor's degree or equivalent combination of education and experience
- Investigate and resolve moderate-complexity homeowner claims
- Conduct field inspections at loss sites at least 50% of the time
- Handle virtual claims using imagery and video technology
- Compare policy terms against claim facts to determine coverage
- Write damage estimates using estimating software
- Communicate effectively with insureds and representatives
- Manage own workload and claims inventory
- Ability to climb ladders and inspect roof/attic spaces
- Ability to lift and carry up to 50 pounds
- Work flexible shifts and overtime as needed

## Nice to have

- Prior experience with Xactimate or similar estimating software
- Experience in property claims, customer service, construction, or restoration
- Bilingual capabilities
- Prior military experience
- 3-5+ years of equivalent industry experience

Apply on Mercury General's site: https://careers-mercuryinsurance.icims.com/jobs/6864/property-claims-specialist-field-ii/job
