# Strategic Associate

Hiring organization: [InstaLily](https://career.thegoodapps.co/organizations/instalily)

Canonical page: https://career.thegoodapps.co/jobs/d29eff99-125d-4bee-8f70-15945f439144

Listed on InstaLily's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Mid
- Location: San Francisco, CA
- Salary: 110000 – 130000 USD per year

## Summary

This role coaches and develops customer success analysts while managing enterprise account relationships at an AI infrastructure company serving major operators in industrial and healthcare sectors. It suits someone with 3-5 years of experience in customer success, strategic account management, or consulting who combines analytical rigor with the ability to operate independently and build processes from scratch.

_Our summary, not InstaLily's wording._

## Skills named

Artificial Intelligence (AI)

## Required

- 3-5 years in Customer Success, strategic account management, consulting, growth, or operations
- Proven track record owning client relationships or high-ownership internal work
- Ability to structure ambiguous problems and extract signal from data
- Clear, concise communication in writing and verbal explanation
- Operates effectively without established playbooks
- 5 days per week in-office availability (New York or San Francisco)

## Nice to have

- Deep familiarity with industrial distribution, manufacturing, automotive, or healthcare verticals
- Experience with AI tools and agents in professional context
- Background in post-sale expansion and QBR management

Apply on InstaLily's site: https://job-boards.greenhouse.io/instalilyai/jobs/4336961009