# Complex Claims Consulting Director - Mass Tort Unit

Hiring organization: [CNA Financial](https://career.thegoodapps.co/organizations/cna-financial)

Canonical page: https://career.thegoodapps.co/jobs/d238e31f-8023-4f73-b3a9-e650cf64e5fd

Listed on CNA Financial's own careers site. Applications go to them directly.

- Seniority: Director
- Salary: 97000 – 189000 USD per year

## Summary

This role leads the most complex and highest-exposure claims in the Mass Tort unit—handling matters involving social media addiction, sexual abuse, environmental contamination, and multi-claimant product cases—and serves as the senior technical expert advising management on coverage, litigation, and settlement strategy. It suits experienced claims professionals or attorneys with at least a decade in complex liability work who can independently manage intricate negotiations, mentor junior staff, and navigate ambiguous, high-stakes situations.

_Our summary, not CNA Financial's wording._

## Required

- Bachelor's degree or equivalent experience
- Minimum 10 years of claims or legal work experience
- Insurance Adjuster License (obtainable within 90 days)
- Expert knowledge of commercial insurance policy language and coverage
- Complex negotiation and litigation management experience
- Experience with latent injury and high-severity general liability claims

## Nice to have

- Master's degree or JD
- Experience with social media/AI addiction, sexual abuse, pollution/environmental, or PFAS claims

Apply on CNA Financial's site: https://cna.wd1.myworkdayjobs.com/en-US/CNA_Careers/job/Chicago-IL-USA/Complex-Claims-Consulting-Director---Mass-Tort-Unit_R-7879-1