# Senior Forward Deployed Engineer

Hiring organization: [Intercom](https://career.thegoodapps.co/organizations/intercom)

Canonical page: https://career.thegoodapps.co/jobs/cd883a31-196a-4f9b-b3eb-fb9dd86d0376

Listed on Intercom's own careers site. Applications go to them directly.

- Seniority: Senior
- Location: San Francisco, CA
- Salary: 215000 – 237000 USD per year

## Summary

This role pairs deep technical expertise with strategic customer engagement, embedding engineers within key accounts to solve complex problems with AI customer service software. It suits experienced engineers who thrive on customer collaboration, technical leadership, and influencing product direction.

_Our summary, not Intercom's wording._

## Skills named

JavaScript, Python, REST APIs, Ruby, SaaS

## Required

- Strong software engineering background (CS, Mathematics, Software Engineering, Physics)
- Experience building SaaS products with real-world usage
- Deep knowledge of at least one high-level programming language
- Proficiency with REST APIs
- Strong cross-functional collaboration and communication skills
- Ability to travel and work on-site with customers regularly
- Proof of eligibility to work in the United States

## Nice to have

- AI/ML interest and experience
- Former founder or early-stage startup background
- Quick ability to understand novel AI architectures and trade-offs
- Experience prototyping and shipping software rapidly

Apply on Intercom's site: https://job-boards.greenhouse.io/intercom/jobs/8081165