# IT Support Specialist -Cleared

Hiring organization: [Voyager](https://career.thegoodapps.co/organizations/voyager)

Canonical page: https://career.thegoodapps.co/jobs/ccfa9600-a969-4cf5-9591-15fd72950787

Listed on Voyager's own careers site. Applications go to them directly.

- Employment type: full time
- Location: Folsom, CA
- Salary: 75000 – 130000 USD per year

## Summary

An on-site IT support role at an aerospace and defense contractor, providing hands-on technical support to users in a secure, classified environment. This position suits experienced desktop support professionals with security clearance eligibility and comfort working in regulated, high-security settings.

_Our summary, not Voyager's wording._

## Skills named

Active Directory, Endpoint Management, Identity And Access Management, Jira, macOS, Microsoft 365, Microsoft Defender, Microsoft Intune, Microsoft Windows, ServiceNow, VPN Clients, Zendesk

## Required

- High school diploma or equivalent and IT certification
- 3+ years hands-on IT support or desktop support experience
- Active Top Secret security clearance at time of hire
- Support for Windows, macOS, Microsoft 365, endpoint management, identity/access, collaboration tools, and printers
- Working knowledge of networking fundamentals, endpoint security, device lifecycle, and ticketing systems
- Ability to operate independently on-site while following enterprise IT and security standards
- Strong customer service, documentation, troubleshooting, and communication skills
- U.S. Person status for ITAR/export-control eligibility

## Nice to have

- Experience in classified, secure, aerospace, defense, or DoD environments
- Familiarity with Microsoft Intune, Entra ID, Active Directory, Defender, GCC High, ServiceNow, Jira, Halo, Zendesk, or Jamf
- Security+, Network+, A+, Microsoft, or ITIL certification
- Experience with CUI, ITAR/EAR, CMMC, or regulated data handling
- Conference room technology and AV support experience

Apply on Voyager's site: https://job-boards.greenhouse.io/voyagertechnologiesinc/jobs/4310054009