# Founding Customer Success Manager

Hiring organization: [Krea AI](https://career.thegoodapps.co/organizations/krea-ai)

Canonical page: https://career.thegoodapps.co/jobs/cb258f54-4c05-4e3a-a571-d087b98225af

Listed on Krea AI's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: null
- Location: New York, NY

## Summary

This founding customer success manager role focuses on driving product adoption and customer retention at an AI creative tools company. You'll manage the full customer lifecycle from onboarding through renewal, acting as the bridge between customers and internal teams while building long-term relationships with creative professionals.

_Our summary, not Krea AI's wording._

## Required

- Experience in Customer Success or Account Management
- Track record of renewing and growing customer accounts
- Product-focused mindset with onboarding and implementation experience
- Strong communication and interpersonal skills
- Proactive, ownership-driven attitude for early-stage environment

## Nice to have

- Creative background such as agency account management or creative startup experience
- Understanding of creative workflows

Apply on Krea AI's site: https://jobs.ashbyhq.com/krea/10750b5e-637e-4901-922e-38fb25992e05/application