# Customer Relations Coordinator- Full Time- 2nd Shift

Hiring organization: [Forward](https://career.thegoodapps.co/organizations/forward)

Canonical page: https://career.thegoodapps.co/jobs/c7f7e106-1506-4b26-acc6-8aca4859ae14

Listed on Forward's own careers site. Applications go to them directly.

- Location: Charlotte, NC

## Summary

This role coordinates customer service and administrative operations at a logistics terminal, handling shipment tracking, documentation, billing, and communication between customers, carriers, and internal teams. It suits someone who thrives managing multiple stakeholder relationships and keeping freight moving smoothly through multimodal transportation networks.

_Our summary, not Forward's wording._

## Required

- Process shipments accurately
- Manage documentation
- Coordinate with customers, carriers, and drivers
- Track and trace shipments
- Handle accounts receivable and payable
- Manage billing activities
- Provide customer support
- Assist with freight acceptance where needed

Apply on Forward's site: https://eguq.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/MovingYouForward/job/41798/apply