# Customer Service Warranty Representative

Hiring organization: [KB Home](https://career.thegoodapps.co/organizations/kb-home)

Canonical page: https://career.thegoodapps.co/jobs/c7bb852e-bbbc-4719-82a0-dfbe0612adb7

Listed on KB Home's own careers site. Applications go to them directly.

- Employment type: full time
- Location: Meridian, ID

## Summary

KB Home seeks a Customer Service Warranty Representative to manage warranty claims, coordinate subcontractor work, and maintain customer satisfaction across homebuilding communities. The role involves scheduling repairs, conducting homeowner orientations, and executing post-close follow-ups while meeting strict quality and satisfaction metrics.

_Our summary, not KB Home's wording._

## Skills named

Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word

## Required

- High school diploma or equivalent
- Minimum one year customer service experience in homebuilding or related real estate
- Valid driver's license
- Local travel to KB Home communities
- Ability to stand or sit for extended periods
- Ability to walk up and down stairs
- Ability to transport and move up to 20 lbs
- Work on-call rotating schedule when needed

## Nice to have

- Associate's or Bachelor's degree
- 1-2 years construction experience with production homebuilder
- Experience handling difficult personalities
- Strong verbal and written communication skills

Apply on KB Home's site: https://careers-kbhome.icims.com/jobs/2002/customer-service-warranty-representative/job