# Senior Manager, Professional Services

Hiring organization: [Kong Company](https://career.thegoodapps.co/organizations/kong-company)

Canonical page: https://career.thegoodapps.co/jobs/c723ca16-90c4-4d3a-b960-e436b1db7b8a

Listed on Kong Company's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Management
- Location: New York, NY
- Remote: yes
- Salary: 137900 – 197000 USD per year

## Summary

Lead a growing team of field engineers and engagement managers delivering AI connectivity and API gateway solutions to Fortune 500 enterprises at Kong. This role combines technical delivery leadership with people management, requiring someone who has shipped implementations before and now wants to scale impact through a team.

_Our summary, not Kong Company's wording._

## Skills named

Amazon Web Services (AWS), CI/CD, Kubernetes, Microsoft Azure

## Required

- 8+ years in customer-facing engineering, professional services, or platform engineering
- 2+ years directly managing a technical, customer-facing team
- Track record delivering on API gateways, API management, integrations, or distributed systems platforms
- Experience managing staffing and capacity across concurrent enterprise engagements
- Kubernetes and cloud-native infrastructure fluency
- Experience with AWS, Azure, or GCP
- Ability to evaluate automation frameworks, deployment tooling, CI/CD pipelines, or migration tooling

## Nice to have

- API Management, Open Source, Middleware, SaaS, or Infrastructure software company background
- Decisive leadership mindset in ambiguous, fast-moving environments
- Passion for growing engineers and managers into their next role
- Excellent communication across technical and executive audiences
- Ownership mindset for outcomes not fully in your control
- Genuine enthusiasm for AI, modern infrastructure, and cloud-native technology

Apply on Kong Company's site: https://jobs.ashbyhq.com/kong/0f23b93a-840e-4049-864b-c50f8162f216/application