# Associate Director - Customer Success Management (Automotive)

Hiring organization: [Moody's Corporation](https://career.thegoodapps.co/organizations/moody-s-corporation)

Canonical page: https://career.thegoodapps.co/jobs/c68ad41a-4ce2-4ec8-b150-d3215db7be98

Listed on Moody's Corporation's own careers site. Applications go to them directly.

- Seniority: Senior

## Summary

This role manages strategic customer relationships for an automotive risk assessment company, requiring someone who can serve as a trusted advisor to senior stakeholders, identify unarticulated needs, and drive value realization across complex accounts. It suits experienced customer success or consulting professionals with automotive industry knowledge and fluency in German and English.

_Our summary, not Moody's Corporation's wording._

## Skills named

Artificial Intelligence, Data Analysis, English Language, German Language, Microsoft Excel

## Required

- Client-facing relationship management experience in customer success, sales, business development, consulting, SaaS, data, analytics, regulatory, or financial services
- Proven ability to manage complex, high-value strategic customer relationships with senior stakeholders at large organizations
- Strong problem-solving and investigative mindset with ability to identify unarticulated client needs
- Commercial awareness and relationship-building confidence
- Proficiency working with Excel and customer engagement data
- Fluent German and English
- Understanding of artificial intelligence concepts with hands-on experience using AI tools
- 25% travel within Europe primarily

## Nice to have

- Industry familiarity with automotive or adjacent sectors like supply chain, quality, risk, compliance, or data
- Experience in automotive supply chain, quality, risk, compliance, data, or advisory workflows
- Fluency in French or Swedish
- Bachelor's degree in business, economics, finance, marketing, or related field

Apply on Moody's Corporation's site: https://careers.moodys.com/en/job/germany/associate-director-customer-success-management-automotive/49841/98222862288