# Customer Experience Team Lead

Hiring organization: [Slice](https://career.thegoodapps.co/organizations/slice)

Canonical page: https://career.thegoodapps.co/jobs/c40e4ff7-ea75-4cb0-a905-037f5be91fd1

Listed on Slice's own careers site. Applications go to them directly.

- Seniority: Team Lead
- Location: Pristina

## Summary

Lead a customer service team handling inbound orders and customer interactions for independent pizzerias using Slice's platform. This role suits experienced team leads comfortable with high-volume phone and systems work in a fast-paced environment.

_Our summary, not Slice's wording._

## Skills named

Google Workspace

## Required

- 3+ years as Team Lead or similar role in Account Management, Customer Support, or Customer Success
- Excellent verbal and written English communication
- Cross-functional collaboration and problem-solving experience
- Ability to remain calm under pressure

## Nice to have

- Proficiency with Google Workspace tools
- Ability to quickly learn and adapt to new browser-based systems

Apply on Slice's site: https://slice.careers/careers-listing?gh_jid=7820785