# Full Stack Engineer - Customer Experience

Hiring organization: [Eight Sleep](https://career.thegoodapps.co/organizations/eight-sleep)

Canonical page: https://career.thegoodapps.co/jobs/c2dcdb7f-f712-4571-b43e-c4deff32de9f

Listed on Eight Sleep's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Mid
- Location: New York, NY

## Summary

This role involves building the technical systems that power Eight Sleep's customer support operations, including AI-driven tools, integrations, and dashboards that help resolve customer issues at scale. It suits experienced full stack engineers who enjoy working independently on complex systems and want to apply AI and automation to real customer problems.

_Our summary, not Eight Sleep's wording._

## Skills named

JavaScript, Python, SQL, TypeScript

## Required

- 5+ years of full stack engineering experience
- Python, TypeScript/JavaScript, and SQL proficiency
- Experience building tools, integrations, or automation systems
- Experience using AI in systems or building systems with AI
- Strong debugging and problem-solving skills
- Ability to work independently and unblock yourself
- Product and UX sensibility for internal tools
- Strong communication across engineering, product, operations, and CX teams
- Comfort with ambiguity in fast-moving environments

## Nice to have

- Experience with customer support or SRE
- Experience building chatbots
- Experience writing and implementing post mortems or COEs
- Interest in health and fitness technology
- Side projects to discuss

Apply on Eight Sleep's site: https://jobs.ashbyhq.com/eightsleep/05a32566-9806-44e4-81d4-e61434554f30/application