# Director of Agent Product Management, Enterprise & Strategic Accounts

Hiring organization: [Assort Health](https://career.thegoodapps.co/organizations/assort-health)

Canonical page: https://career.thegoodapps.co/jobs/c2d95227-d5e9-4a04-9c3f-cae8a378c75b

Listed on Assort Health's own careers site. Applications go to them directly.

- Seniority: Management
- Location: San Francisco, CA
- Remote: yes
- Salary: 350000 – 425000 USD per year

## Summary

Lead the enterprise product management and strategy teams for Assort's largest customers, owning complex multi-site AI agent rollouts across healthcare specialties and driving both launch success and long-term growth. This is a leadership role closer to running a business than traditional product management, requiring you to manage teams, handle C-suite customer relationships, and shape how enterprise deployments scale.

_Our summary, not Assort Health's wording._

## Skills named

Cisco, Five9, Genesys Cloud, NICE inContact, RingCentral, Twilio

## Required

- 8–10 years in consulting, investment banking, or tech (MBB, Goldman Sachs, JPMorgan, Morgan Stanley, Google, Amazon, or Meta) plus fast-growing tech or startup experience
- Operator experience such as founding a company, running operations, or holding GM or P&L responsibility
- Experience leading complex multi-workstream enterprise rollouts and digital or AI transformations
- Executive presence and ability to communicate clearly with senior stakeholders
- Proven people leadership and team management experience
- Systems thinking and capacity planning across a portfolio of accounts
- Willingness to push back on customers and leadership when commitments are unrealistic
- Experience building or implementing AI solutions or agents
- Comfort working with ambiguity and handling escalations

## Nice to have

- STEM degree or advanced degree
- Healthcare background in patient access, scheduling, contact center, or digital front door
- Experience implementing software inside Epic or other EHRs
- Familiarity with contact center and VoIP platforms
- Experience with AI governance, clinical safety, and responsible-AI review

Apply on Assort Health's site: https://jobs.ashbyhq.com/assorthealth/7009edfe-b57d-43df-949b-b564ee78a774/application