# Lead Technical Services Engineer

Hiring organization: [impact.com](https://career.thegoodapps.co/organizations/impact-com)

Canonical page: https://career.thegoodapps.co/jobs/c2b7753b-1652-4fef-b9de-0d0a2ae3f5b7

Listed on impact.com's own careers site. Applications go to them directly.

- Seniority: Senior
- Location: Columbus, OH
- Salary: 95000 – 120000 USD per year

## Summary

This senior technical role leads complex integrations for enterprise clients while mentoring the technical services team and serving as the primary escalation point for critical issues. It suits experienced engineers who combine deep technical expertise with leadership presence and enjoy multiplying their impact by elevating peers.

_Our summary, not impact.com's wording._

## Skills named

CSS, File Transfer Protocol (FTP), HTML, JavaScript, REST APIs, SQL

## Required

- Bachelor's degree in a technical discipline or equivalent practical experience
- 8+ years of relevant experience in technical support or services roles
- Deep knowledge of the digital marketing ecosystem and SaaS platforms
- Expert proficiency with web technologies (HTML, CSS, JavaScript, SQL, REST APIs, FTP)
- Ability to analyze logs and data to troubleshoot complex issues and write advanced SQL queries
- Proven experience as a technical lead, mentor, or senior escalation point
- Problem-solving and de-escalation skills with ability to navigate ambiguity
- Strong communication skills to translate technical concepts for diverse audiences

Apply on impact.com's site: https://job-boards.greenhouse.io/impact/jobs/8462546002