# Customer Success Manager - SAP Next Gen - Academy for Customer Success - SOUTH AFRICA

Hiring organization: [SAP](https://career.thegoodapps.co/organizations/sap)

Canonical page: https://career.thegoodapps.co/jobs/c0418686-6884-4e43-8b65-a2bb55c81ccf

Listed on SAP's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Junior
- Location: Woodmead, ZA, 2148

## Summary

This is an early-career development program where you'll train as a Customer Success Manager, learning to guide enterprise customers through their SAP cloud journey while working toward full customer-facing responsibility. It's designed for people with 2–3 years of business or consulting experience who are ready to build expertise in customer success, digital transformation, and AI applications.

_Our summary, not SAP's wording._

## Skills named

Business Process Automation, Business Process Management

## Required

- 2–3 years of experience supporting customers and driving business transformation in consulting or account management
- Strategic guidance and solutions delivery with issue resolution and escalation management experience
- Cooperative approach to working relationships internally and externally
- Ability to quickly learn and adapt to changing environments
- Understanding of AI fundamentals, uses, and ethics
- Strong business acumen with knowledge of business processes and/or industries
- Proficiency in English and Italian
- Problem-solving, project management, and creative thinking skills
- Emotional intelligence and cultural awareness for inclusive teamwork
- Results-oriented approach with courage to take initiative

## Nice to have

- Growing foundation in emerging technologies beyond AI
- Knowledge of SAP's specific focus areas in Business Transformation Management

Apply on SAP's site: https://jobs.sap.com/job/Woodmead-Customer-Success-Manager-SAP-Next-Gen-Academy-for-Customer-Success-SOUTH-AFRICA-2148/1423554933/