# Strategic Customer Success Manager - MarTech / AdTech, US

Hiring organization: [Branch](https://career.thegoodapps.co/organizations/branch)

Canonical page: https://career.thegoodapps.co/jobs/be3992e9-4f5e-4b01-acb1-a96ff36d2835

Listed on Branch's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Senior
- Location: Remote - TX
- Remote: yes
- Salary: 143500 – 190000 USD per year

## Summary

Branch seeks an experienced customer success leader to manage their largest, most complex global accounts, serving as a strategic advisor and orchestrator for enterprise clients with multiple business units and regions. This role suits someone comfortable with senior stakeholders and skilled at turning sprawling enterprise relationships into measurable, growing partnerships.

_Our summary, not Branch's wording._

## Skills named

Asana, Google Analytics, Jira, Looker, Notion, Salesforce, Tableau

## Required

- 6+ years in Customer Success or strategic Account Management with proven track record on global flagship accounts ($1M+ ARR)
- 2+ years in AdTech/MarTech space with large, global, or strategic-tier clients
- Ability to engage and influence senior stakeholders up to VP and C-level across multiple regions
- Experience orchestrating cross-functional matrixed teams on complex accounts with decentralized buying centers
- Technical fluency with cloud-based SaaS platforms sufficient to lead solution conversations
- Strong business acumen connecting product capabilities to customer P&L impact and value-based adoption

## Nice to have

- Demonstrated experience as an AI Champion introducing and scaling AI solutions
- Comfort pulling and interpreting aggregate-level data using analytics tools
- CRM and productivity tool fluency

Apply on Branch's site: https://branch.io/careers/apply/?gh_jid=8049304