# IT Support Coordinator (Contract Role)

Hiring organization: [Bend Studio](https://career.thegoodapps.co/organizations/bend-studio)

Canonical page: https://career.thegoodapps.co/jobs/bd43d89e-8de0-49ef-92de-d1b817d9b39a

Listed on Bend Studio's own careers site. Applications go to them directly.

- Employment type: contract
- Location: Los Angeles, CA
- Salary: 36 – 50 USD per hour

## Summary

This role manages the intake and initial handling of IT support requests for PlayStation's Los Angeles office, triaging tickets and routing them to specialist teams while maintaining customer communication and performance metrics. It suits someone organized and detail-oriented who enjoys working in a fast-paced technical environment with direct customer contact.

_Our summary, not Bend Studio's wording._

## Skills named

IT Service Management, Jira

## Required

- Basic computer and operating system skills
- Learn quickly in technical, fast-paced, deadline-intensive environment
- Excellent written and oral communication
- Experience with direct customer contact (internal or external)
- Team collaboration and effective communication
- Experience with Jira Service Management or other IT Service Management ticketing tools

## Nice to have

- CompTIA A+ Certification
- Self-starter capable of working with limited supervision
- Degree in IT-associated field of study

Apply on Bend Studio's site: https://job-boards.greenhouse.io/sonyinteractiveentertainmentglobal/jobs/6117397004