# AI CX Delivery Consultant

Hiring organization: [Accenture](https://career.thegoodapps.co/organizations/accenture)

Canonical page: https://career.thegoodapps.co/jobs/bd2ec1bb-3285-4cb8-9616-71c5db29e6ef

Listed on Accenture's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Mid

## Summary

This role involves designing and deploying AI agent systems to production, bridging the gap between customer experience strategy and technical implementation. It suits engineers with hands-on AI and agentic framework experience who can think about user experience while shipping production systems.

_Our summary, not Accenture's wording._

## Skills named

CrewAI, LangChain, LangGraph, LlamaIndex, OpenAI API, Pinecone, Prompt Engineering, Python, Retrieval-Augmented Generation (RAG), Weaviate

## Required

- Production engineering experience with AI or agentic systems
- Python or similar programming languages
- Hands-on experience with at least one agentic framework
- Experience with foundation model APIs
- RAG implementation with a vector database
- Cloud deployment on AWS, GCP, or Azure
- Deployed AI systems to production environments
- Technical communication with non-technical stakeholders
- Collaborative team environment experience
- Self-directed project delivery

## Nice to have

- Open source contributions to agentic or LLM tools
- Personal projects demonstrating production AI engineering
- Contact centre platform experience
- EU AI Act or AI governance knowledge
- Experience in Telco, Financial Services, or Public Sector
- Conversational AI or GenAI service delivery background

Apply on Accenture's site: https://accenture.wd103.myworkdayjobs.com/en-US/AccentureCareers/job/London/Customer-Experience---Contact-Platform-Consultant_R00314082