# Sr Strategic Customer Engagement - AI

Hiring organization: [Workday](https://career.thegoodapps.co/organizations/workday)

Canonical page: https://career.thegoodapps.co/jobs/ba887b53-11b1-4f96-bc3f-777dfc7b8399

Listed on Workday's own careers site. Applications go to them directly.

- Seniority: Senior
- Location: USA, NY, Remote
- Remote: yes
- Salary: 176000 – 264000 USD per year

## Summary

A strategic customer engagement leader for Workday's oCHRO HR platform, focused on driving renewals, expanding product adoption, and ensuring customers realize the full value of their investment. This role suits experienced customer success or account management professionals with deep HR platform knowledge who enjoy building customer advocacy and communicating product vision.

_Our summary, not Workday's wording._

## Required

- Proactively engage with customers to understand needs and advocate for both customer and product interests
- Support renewal processes for strategic accounts and resolve product-related concerns
- Identify and cultivate customers willing to serve as product references
- Communicate oCHRO strategy and vision to internal and external stakeholders
- Knowledge of Workday HCM, Recruiting, AI, and Sana Strategy
- Knowledge of Workday Core HCM and Compensation
- Ability to travel to NYC monthly

Apply on Workday's site: https://workday.wd5.myworkdayjobs.com/en-US/Workday/job/USA-NY-Remote/Sr-Strategic-Customer-Engagement---AI_JR-0108767