# Member Experience Manager

Hiring organization: [Supercast](https://career.thegoodapps.co/organizations/supercast)

Canonical page: https://career.thegoodapps.co/jobs/b5939a45-b653-4cdc-8171-9ef00463b7d1

Listed on Supercast's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Mid
- Location: Los Angeles, CA
- Salary: 102000 – 120000 USD per year

## Summary

This role creates memorable experiences for high-net-worth members of a new premium live entertainment membership club across multiple venues. It suits hospitality professionals from luxury backgrounds who excel at personalized service, managing relationships through multiple channels, and thriving in fast-paced startup environments.

_Our summary, not Supercast's wording._

## Required

- 5+ years in member services or hospitality, ideally at a private club or hotel
- CRM system experience with data management
- Strong communication and interpersonal skills with empathy
- Cross-functional collaboration in fast-paced growth environments
- Detail-oriented and able to manage multiple simultaneous tasks

## Nice to have

- Hospitality, luxury services, live entertainment, or event operations experience
- Startup or new business incubation team experience
- Ticketing systems familiarity across multiple venues
- Knowledge of operations procedures at various venues and stadiums

Apply on Supercast's site: https://fox.wd1.myworkdayjobs.com/en-US/Domestic/job/Los-Angeles-California-USA/Member-Experience-Manager_R50032808