# Customer Success Manager, Enterprise - East

Hiring organization: [Redpoint Ventures Portfolio](https://career.thegoodapps.co/organizations/redpoint-ventures-portfolio)

Canonical page: https://career.thegoodapps.co/jobs/b1cf134c-2218-4627-9545-f5a494237470

Listed on Redpoint Ventures Portfolio's own careers site. Applications go to them directly.

- Employment type: full time
- Location: United States - Remote
- Remote: yes
- Salary: 130000 – 130000 USD per year

## Summary

This Customer Success Manager role at Chainguard involves guiding enterprise customers through onboarding and adoption of the company's open source security platform, serving as their primary post-sales contact across technical and business stakeholder groups. The position suits someone with 2+ years in customer-facing roles who combines strategic account ownership with hands-on knowledge of DevSecOps, supply chain security, or similar infrastructure domains.

_Our summary, not Redpoint Ventures Portfolio's wording._

## Skills named

Amazon Web Services (AWS), DevSecOps, Linux, Microsoft Azure

## Required

- 2+ years in customer-facing roles working with both technical and business teams
- Domain knowledge in supply chain security, DevSecOps, AppSec, security infrastructure, containers, regulatory compliance, vulnerability management, or software development lifecycle
- High autonomy and strategic ownership of customer portfolio
- Entrepreneurial mindset and ability to build new processes
- Strong priority management and emotional intelligence

## Nice to have

- Early-stage startup experience
- Passion for technology and cybersecurity
- Hands-on technical experience with cloud platforms, containers, Linux, supply chain security, DevSecOps, AppSec, security infrastructure, compliance, vulnerability management, or SDLC

Apply on Redpoint Ventures Portfolio's site: https://job-boards.greenhouse.io/chainguard/jobs/4694873006