# Platform Experience Manager

Hiring organization: [MNTN](https://career.thegoodapps.co/organizations/mntn)

Canonical page: https://career.thegoodapps.co/jobs/ade4cdcb-87b9-45f0-88e8-7476dd1c0bb6

Listed on MNTN's own careers site. Applications go to them directly.

- Seniority: Mid
- Location: United States 

## Summary

This role supports MNTN's Connected TV advertising platform by serving as the technical expert for customers and the feedback conduit to engineering teams. It suits someone who enjoys solving complex technical problems for customers while also driving product improvements through data and insights.

_Our summary, not MNTN's wording._

## Skills named

Intercom, Zoom

## Required

- 3+ years in a customer-facing technical role such as technical support, solutions engineering, platform enablement, or customer success
- Prior experience in AdTech or performance marketing
- Ability to troubleshoot complex platform issues and triage bugs
- Clear communication of technical concepts to both technical and non-technical audiences
- Cross-functional collaboration with Product, Engineering, Revenue, and Enablement teams
- Strong organization and ability to manage multiple concurrent issues

Apply on MNTN's site: https://job-boards.greenhouse.io/mntn/jobs/8155213