# GSOC Response & Policy Program Specialist

Hiring organization: [Menlo Ventures Portfolio](https://career.thegoodapps.co/organizations/menlo-ventures-portfolio)

Canonical page: https://career.thegoodapps.co/jobs/ab8f61fd-d84c-4bec-a0a5-e9e7d4c44c3c

Listed on Menlo Ventures Portfolio's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Senior
- Location: San Francisco, CA
- Salary: 180000 – 230000 USD per year

## Summary

This role builds and maintains incident response policies and procedures for a global security operations center, requiring someone to author playbooks, design escalation protocols, and coordinate crisis management across Anthropic's worldwide operations. It suits experienced security operations or emergency management professionals who can write clear policies, manage on-call rotations, and respond to live incidents.

_Our summary, not Menlo Ventures Portfolio's wording._

## Required

- 8+ years in GSOC, security operations, emergency management, crisis management, incident command, or related discipline
- Bachelor's degree or higher in relevant field
- Authored security, safety, or emergency response policy that was formally approved and adopted
- Served as Incident Commander or equivalent command role during live incidents
- Working knowledge of ISO 22320:2018 or equivalent incident command system
- Knowledge of severity or tiering frameworks
- Clear writing for non-specialist audiences
- Manage document-heavy programs while available for live incident response
- Drive for continuous process improvement
- Comfortable with 24/7 on-call rotation and after-hours availability

## Nice to have

- Experience standing up a security operations center or incident response program from undocumented state
- Familiarity with mass notification, critical communications, and incident management platforms
- Experience with travel risk management and duty-of-care programs
- Professional certifications such as CEM, CBCP, PSP, or FEMA ICS credentials
- Specialized knowledge of risks unique to the AI sector

Apply on Menlo Ventures Portfolio's site: https://job-boards.greenhouse.io/anthropic/jobs/5382033008