# Sr. Account Management Associate (Remote)

Hiring organization: [Rula](https://career.thegoodapps.co/organizations/rula)

Canonical page: https://career.thegoodapps.co/jobs/a89f0211-33e7-41df-bbea-f23d5b8122d5

Listed on Rula's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Senior
- Location: Remote - United States
- Remote: yes
- Salary: 131000 – 152000 USD per year

## Summary

This role manages relationships with mid-sized employers using Rula's mental health benefits platform, guiding them through setup and ongoing usage. It suits someone with customer success or account management experience who enjoys solving problems and building partnerships across business and operational teams.

_Our summary, not Rula's wording._

## Skills named

Salesforce

## Required

- 3+ years in customer success, account management, implementation, onboarding, or client services
- Experience in B2B organizations, preferably employee benefits, healthcare, insurance, HR technology, or SaaS
- Experience partnering with employee benefits brokers or channel partners
- Managing a portfolio of customer relationships across the lifecycle
- Strong written and verbal communication skills

## Nice to have

- 1+ years at a high-growth startup or scaling organization
- CRM experience and sales pipeline management
- Managing high-volume customer portfolios with service level targets
- Identifying operational improvements to scale customer success processes

Apply on Rula's site: https://jobs.ashbyhq.com/rula/f25e1332-4afd-4df0-a1bf-01f0e704615d/application