# Account Manager

Hiring organization: [Hightouch](https://career.thegoodapps.co/organizations/hightouch)

Canonical page: https://career.thegoodapps.co/jobs/a66d8fc8-c68d-4bd3-b96a-3e9f3f83f797

Listed on Hightouch's own careers site. Applications go to them directly.

- Employment type: full time
- Location: San Francisco, CA
- Salary: 130000 – 160000 USD per year

## Summary

This role owns a portfolio of customer accounts at a B2B SaaS company, driving renewals and expansions while serving as the primary relationship manager. It suits someone with SaaS background who combines relationship-building with the discipline to track metrics, manage contracts, and identify upsell opportunities.

_Our summary, not Hightouch's wording._

## Skills named

Contract Management, SaaS

## Required

- 4+ years in Account Management, Renewal Management, Sales, or Customer Success
- Experience managing retention and adoption for complex SaaS accounts
- Strong written and verbal communication skills
- Organizational skills and ability to manage multiple priorities
- Self-starter mentality with collaborative ability
- Problem-solving and process improvement mindset
- Financial acumen and contract management experience
- Customer-first approach focused on long-term partnerships

## Nice to have

- Proven track record of meeting or exceeding quotas
- Experience presenting to various stakeholder levels
- Ability to adapt quickly to changing priorities

Apply on Hightouch's site: https://job-boards.greenhouse.io/hightouch/jobs/6092016004