# Director - Product Quality Complaints

Hiring organization: [Gilead Sciences](https://career.thegoodapps.co/organizations/gilead-sciences)

Canonical page: https://career.thegoodapps.co/jobs/a54ffd1f-7d85-4b83-9648-e7cd97e21ac0

Listed on Gilead Sciences's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Director
- Location: United States - California - Foster City
- Salary: 191250 – 247500 USD per year

## Summary

This director-level role oversees Gilead's global product quality complaints program, serving as the Global Process Owner for complaint handling across clinical and commercial products. It suits experienced quality leaders in pharma or medical devices who can drive regulatory compliance, process standardization, and cross-functional collaboration in a complex, highly regulated manufacturing environment.

_Our summary, not Gilead Sciences's wording._

## Skills named

Good Manufacturing Practice (GMP), ISO 13485

## Required

- 12+ years quality leadership experience in pharma or medical devices, or 10+ years with advanced science or business degree
- Bachelor's degree in science or related field (or advanced degree with 10+ years experience)
- Demonstrated experience managing complaint handling systems in both pharma and medical devices
- Direct experience with regulatory health authority inspections and audits
- In-depth understanding of GMP principles and global cGMP requirements
- Knowledge of Quality Risk Management
- Experience in highly regulated manufacturing environments

## Nice to have

- Strong knowledge of cGMP, GDP, QSR, ISO 13485 and Pharmacovigilance interfaces
- Experience with ICH Q10
- Experience with EU MDR/IVDR vigilance requirements
- Advanced business degree such as MBA

Apply on Gilead Sciences's site: https://gilead.wd1.myworkdayjobs.com/en-US/gileadcareers/job/United-States---California---Foster-City/Director--Quality_R0052903-3