# Sr. Specialist, AI CRM Engineering

Hiring organization: [Bristol Myers Squibb](https://career.thegoodapps.co/organizations/bristol-myers-squibb)

Canonical page: https://career.thegoodapps.co/jobs/a4d438ec-9a9c-420a-90ef-c80c6988e861

Listed on Bristol Myers Squibb's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Senior
- Location: Princeton, NJ
- Salary: 81260 – 98468 USD per year

## Summary

This role develops and integrates AI-powered features into Veeva CRM systems for a life sciences company, working with large language models and machine learning workflows to enhance field representative tools and dashboards. It suits mid-to-senior engineers with hands-on CRM platform experience who want to apply AI capabilities to enterprise healthcare applications.

_Our summary, not Bristol Myers Squibb's wording._

## Skills named

Amazon Web Services (AWS), Azure DevOps, Databricks, GitHub Actions, Java, JavaScript, Jenkins, Jira, LangChain, LangGraph, OpenAI, Prompt Engineering, Python, REST APIs, Salesforce, SQL

## Required

- Bachelor's degree in Computer Science, Information Technology, Data Science, or related field
- 5+ years of IT experience in software development, administration, or solution delivery
- 2+ years of hands-on CRM platform experience (Veeva CRM, Salesforce, or equivalent)
- 1.5+ years of applied AI/ML experience with models, LLMs, or intelligent automation
- Databricks Lakehouse experience including ETL
- 3+ years of SDLC methodologies (Agile and/or Waterfall) in regulated or structured environments
- Demonstrated experience with AI/ML or analytics integrations in enterprise applications
- 1 active technical certification (CRM, AWS, AI, or DataBricks)
- Experience with vectorization, Python, prompt engineering, LangChain, LangGraph, OpenAI Azure, Anthropic Claude, and GCP models
- Experience with AWS, AWS API Gateway, and AWS CI/CD
- Analytical and problem-solving skills with strong written and verbal communication

## Nice to have

- LLM frameworks for enterprise AI application development
- Life Sciences CRM platforms (Veeva Vault, Veeva Align, Veeva Engage, Salesforce Life Sciences Cloud)
- Python or SQL for AI/ML prototyping and data manipulation
- JavaScript, Java, SDK-based development, or scripting for CRM customization
- Generative AI or agentic AI projects in regulated or life sciences environments
- Commercial pharma analytics use cases (HCP targeting, call planning, field force optimization)
- CI/CD tools (GitHub Actions, Azure DevOps, Jenkins)
- Data integration patterns (REST APIs, event-driven architectures, ETL/ELT)
- Agile tools experience such as Jira

Apply on Bristol Myers Squibb's site: https://bristolmyerssquibb.wd5.myworkdayjobs.com/en-US/BMS/job/Princeton---NJ---US/Sr-Specialist--AI-CRM-Engineering_R1605556