# Manager, Commercial Account Management

Hiring organization: [LangChain](https://career.thegoodapps.co/organizations/langchain)

Canonical page: https://career.thegoodapps.co/jobs/a367a9b8-f045-4876-be64-cf364dca271a

Listed on LangChain's own careers site. Applications go to them directly.

- Seniority: Manager
- Location: San Francisco, CA
- Salary: 275000 – 275000 USD per year

## Summary

Lead a team of commercial account managers at LangChain, driving customer retention and revenue expansion across a growing portfolio of Fortune 500 clients. This player-coach role suits experienced account management leaders who can both mentor their team and step into complex deals themselves.

_Our summary, not LangChain's wording._

## Skills named

Salesforce

## Required

- 6+ years in quota-carrying, customer-facing role (Account Management, Customer Success, or Renewals Management)
- 2+ years managing or leading a team of account managers or quota-carrying reps
- Proven track record of hitting team-level retention and expansion targets
- Strong coaching instincts for account managers
- Strong commercial acumen with experience managing complex, multi-stakeholder renewals and expansions
- Technical aptitude to understand complex technical products
- Exceptional communication and cross-functional leadership skills
- Proficiency with CRM software for forecasting and pipeline oversight
- Ability to operate with high autonomy and ambiguity in fast-paced, high-growth environment

## Nice to have

- Direct experience at high-growth, developer-first, or AI/ML infrastructure company
- Experience managing teams through consumption or usage-based pricing models
- Experience building an account management function from early stage

Apply on LangChain's site: https://jobs.ashbyhq.com/langchain/8e39ab8c-2288-4327-8f8e-1b8b4cfc73a5/application