# Technical Support Agent

Hiring organization: [Planar Systems](https://career.thegoodapps.co/organizations/planar-systems)

Canonical page: https://career.thegoodapps.co/jobs/a115242f-c880-43e3-918c-9b566cc89412

Listed on Planar Systems's own careers site. Applications go to them directly.

- Employment type: full time
- Location: Hillsboro, OR

## Summary

This technical support role serves customers of a digital signage company, handling troubleshooting and resolution via phone and email while coordinating with internal teams and managing cases through Salesforce and Microsoft D365. The position suits someone with hardware troubleshooting experience and customer service skills who is willing to travel occasionally for on-site support and training.

_Our summary, not Planar Systems's wording._

## Skills named

Hardware Troubleshooting, Microsoft Dynamics 365, Salesforce

## Required

- 2+ years computer hardware assembly and troubleshooting experience
- High school diploma or GED
- Willingness to travel up to 20% for training and on-site support

## Nice to have

- Higher education or technical vocational training
- Knowledge of display hardware integration
- 6-12 months of customer service experience

Apply on Planar Systems's site: https://apply.workable.com/j/777DA2E619/apply