# Staff Product Manager, Claims Experience

Hiring organization: [Coalition, Inc](https://career.thegoodapps.co/organizations/coalition-inc)

Canonical page: https://career.thegoodapps.co/jobs/a0ca43c3-af02-48ce-89ef-4cf28a2aeaad

Listed on Coalition, Inc's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Staff
- Location: Any location, United States
- Salary: 155000 – 225000 USD per year

## Summary

This Staff Product Manager role focuses on building and optimizing the claims handling systems and workflows that define Coalition's insurance value proposition. You'll partner with engineering and cross-functional teams to drive automation, platform evolution, and operational efficiency for both internal claims professionals and external policyholders.

_Our summary, not Coalition, Inc's wording._

## Skills named

Data Science, Machine Learning, NetSuite, Salesforce

## Required

- 7+ years shipping software products in SaaS, fintech, or related domains
- Track record taking products from problem definition through launch and iteration
- Experience leading migrations or systems transformations
- Strong customer experience mindset with understanding of internal workflows
- Ability to use AI tools in daily product work
- Exceptional written and verbal communication skills
- Demonstrated impact on customer outcomes and business metrics
- Balance short-term execution with long-term investments
- Comfort with change and ambiguity in rapidly growing environments
- Strong influence skills and ability to drive cross-team alignment

## Nice to have

- Insurance or regulated financial products experience (underwriting, policy administration, claims, compliance)
- Experience with enterprise operational systems like Salesforce or NetSuite
- Prior collaboration with Data Science and ML teams on predictive models and automated decisioning
- Familiarity with cyber risk, security operations, or incident response workflows

Apply on Coalition, Inc's site: https://www.coalitioninc.com/job-posting?gh_jid=4707629005