# Customer Success Manager (CSM) - SAP Next Gen - SAP Academy for Customer Success - Atlanta (Hybrid)

Hiring organization: [SAP](https://career.thegoodapps.co/organizations/sap)

Canonical page: https://career.thegoodapps.co/jobs/9f29c7f2-505f-4627-a08d-50909e202b60

Listed on SAP's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Junior
- Location: Atlanta, GA
- Salary: 78000 – 180700 USD per year

## Summary

This is an entry-level Customer Success Manager role within SAP's structured Academy program, designed to develop early-career professionals into customer-facing strategic advisors. The position suits people with 2–3 years of experience in customer-facing or consulting roles who want intensive mentoring, hands-on field training, and exposure to enterprise cloud solutions across finance, HR, supply chain, and customer experience domains.

_Our summary, not SAP's wording._

## Skills named

Business Process Management, SAP SuccessFactors

## Required

- 2–3 years of customer support or business transformation experience
- Ability to deliver strategic guidance and drive customer success
- Understanding of AI fundamentals, uses, and ethics
- Proficiency in English
- Problem-solving and project management skills
- Emotional intelligence and cultural awareness

## Nice to have

- Consulting or account management background
- Knowledge of specific SAP solution areas (Finance, HCM, SCM, CX, BTM, BTP, BDC)
- Growing foundation in emerging technologies and artificial intelligence
- Experience with business process management or automation

Apply on SAP's site: https://jobs.sap.com/job/Atlanta-Customer-Success-Manager-%28CSM%29-SAP-Next-Gen-SAP-Academy-for-Customer-Success-Atlanta-%28Hybrid%29-GA-30326/1415037233/