# Customer Care Representative I (Latham, NY)

Hiring organization: [Elevance Health](https://career.thegoodapps.co/organizations/elevance-health)

Canonical page: https://career.thegoodapps.co/jobs/9d2e1656-3de8-49e3-b6f5-394fa3f22610

Listed on Elevance Health's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Junior
- Location: New York, NY
- Salary: 17 – 25 USD per hour

## Summary

This is a customer service role supporting insurance customers with inquiries about benefits, claims, and eligibility through phone and written channels. The position suits someone comfortable with multitasking in a fast-paced environment who wants to work remotely after an initial training period.

_Our summary, not Elevance Health's wording._

## Skills named

Database Systems

## Required

- High school diploma or equivalent
- Previous experience in an automated customer service environment or equivalent combination of education and experience
- Pass pre-employment test battery
- Ability to multitask across calls, texts, faxes, and electronic queues
- Extended focus during prolonged sitting periods
- Proficiency with digital tools and platforms

## Nice to have

- Computer skills experience
- Call center experience
- Strong oral and written communication skills
- Problem-solving skills
- Analytical skills

Apply on Elevance Health's site: https://elevancehealth.wd1.myworkdayjobs.com/en-US/ANT/job/New-York---Latham/Customer-Care-Representative-I--Latham--NY-_JR202352