# Workers' Compensation Coordinator

Hiring organization: [CityMD](https://career.thegoodapps.co/organizations/citymd)

Canonical page: https://career.thegoodapps.co/jobs/9caf4ba0-0923-497b-bc6b-bf0620ea5a08

Listed on CityMD's own careers site. Applications go to them directly.

- Employment type: full time
- Location: Remote - New Jersey
- Remote: yes
- Salary: 20 – 23 USD per hour

## Summary

This role manages the end-to-end coordination of workers' compensation appointments and referrals within a health network, including scheduling, authorization handling, and communication with payers, employers, and patients. The position suits organized, detail-oriented people comfortable with high-volume phone and email work across multiple systems.

_Our summary, not CityMD's wording._

## Skills named

Amazon Athena, HIPAA, Microsoft Excel, Salesforce

## Required

- Schedule workers' compensation appointments from multiple referral sources
- Obtain initial and pre-authorizations from payers before scheduling
- Build and maintain patient charts in Athena with current claim and authorization information
- Verify completion of required intake forms and follow up with patients
- Communicate professionally with patients, payers, employers, and clinical staff via phone and email
- Handle extensive computer work using multiple applications simultaneously
- Comply with HIPAA and governmental requirements for PHI handling
- Adhere to call center schedule and quality guidelines

## Nice to have

- Bachelor's degree in Public Health, Business, Hospitality Management, or related field
- Patient scheduling experience
- Call center experience
- Workers' compensation management experience
- Experience working with payer contacts
- Bilingual Spanish capability

Apply on CityMD's site: https://shm.wd5.myworkdayjobs.com/en-US/Summit_CityMD/job/Remote---New-Jersey/Workers--Compensation-Coordinator_R53897