# IT Support Technician

Hiring organization: [Supercast](https://career.thegoodapps.co/organizations/supercast)

Canonical page: https://career.thegoodapps.co/jobs/98c5db9b-e621-45c4-9b42-c992c05acb7b

Listed on Supercast's own careers site. Applications go to them directly.

- Employment type: full time
- Location: Milwaukee, WI
- Salary: 67000 – 90000 USD per year

## Summary

Fox 6 Milwaukee is hiring an IT Support Technician to manage desktop, server, and network infrastructure for a television station with about 175 employees. This role suits someone comfortable working independently on hardware deployment, system troubleshooting, and infrastructure maintenance, with occasional after-hours availability.

_Our summary, not Supercast's wording._

## Skills named

Amazon EC2, Amazon S3, Amazon Web Services (AWS), Box, Cisco, CrowdStrike Falcon, DNS, Dynamic Host Configuration Protocol (DHCP), Google Workspace, Linux, macOS, Microsoft Office, NetApp, Nutanix, Okta, ServiceNow, Slack, Veeam, Windows Server, Zoom

## Required

- Bachelor's degree or equivalent technical experience
- Microsoft Windows and Linux server operating systems
- DHCP and DNS configuration
- Microsoft Windows and Apple macOS support
- Microsoft Office applications support
- Network printing and multi-function device support
- Diagnostic tools for on-premises, cloud, and network environments
- Server and workstation hardware knowledge
- Collaboration application support (Slack, Box, Google Workspace, password managers, Zoom)
- Ability to work independently with minimal supervision
- Problem-solving and methodical fault isolation
- Ability to work occasional nights, overnight, and weekends

## Nice to have

- IP networking and troubleshooting
- Virtualization platforms (VMware, Nutanix, AWS Outpost)
- SAN storage systems (HPE, NetApp, Isilon)
- Cloud services (Amazon EC2, S3, AWS Workspaces)
- Security protocols and remediation
- Broadcast systems (Avid, Grass Valley, Evertz, BitCentral, Chyron, Sony, Ross)
- Infoblox DHCP and DNS
- Telephony and VOIP (Cisco Call Manager)
- Veeam, imaging tools, OKTA, CrowdStrike, ServiceNow, or Tanium experience

Apply on Supercast's site: https://fox.wd1.myworkdayjobs.com/en-US/Domestic/job/Milwaukee-Wisconsin-USA/IT-Support-Technician_R50031428