# Director, Professional Services

Hiring organization: [Sprinklr](https://career.thegoodapps.co/organizations/sprinklr)

Canonical page: https://career.thegoodapps.co/jobs/958c2adf-4331-4fb4-8b5c-54cfe7d8d197

Listed on Sprinklr's own careers site. Applications go to them directly.

- Seniority: Director

## Summary

Lead the professional services organization for Sprinklr's Central Europe-East region, building scalable support operations and high-performing teams while driving customer satisfaction and operational excellence. This role is for an experienced services leader ready to shape strategy, mentor staff, and advocate for customers across a SaaS technology platform.

_Our summary, not Sprinklr's wording._

## Required

- 10+ years leading global support or service organizations
- Experience in SaaS or technology companies
- Leadership and people management skills with track record of building and scaling teams
- Strategic thinking and problem-solving abilities
- Understanding of customer support technologies
- Ability to work cross-functionally and influence without direct authority
- Excellent communication and interpersonal skills
- Bachelor's degree

## Nice to have

- Advanced degree

Apply on Sprinklr's site: https://sprinklr.wd1.myworkdayjobs.com/en-US/careers/job/Germany---Hamburg/Director--Managed-Services_112850-JOB